QUALITY POLICY AND CERTIFICATIONS
The development of a Quality Policy is a tangible expression of Ambimed's management team’s dedication to ensuring compliance with all necessary requirements to guarantee quality and conformity in accordance with applicable regulations.
The document defines the governance's intentions towards a multitude of factors and outlines guidelines for the implementation of processes to continuously improve the company's management system, and the ensuring the following objectives:
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Ensuring compliance with quality, quantity, timing, economic, and safety requirements in the provision of products and services by implementing non-conformity prevention measures.
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Ensuring an adequate level of training and information for all personnel, with a focus on empowerment and knowledge management.
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Increasing customer satisfaction by meeting the qualitative, quantitative, and safety requirements expressed by customers and stakeholders, as well as the quality-to-price ratio of products and services, through a focus on the operational efficiency of design, implementation, delivery, and product support processes.
Quality certifications are further examples of the concrete application of a proper quality policy.
Acquired through accredited external organizations, these certifications ensure the compliance of the company's systems, processes, and services with the requirements specified by international standards.
The Quality Management System of Ambimed is UNI EN ISO 9001 certified by Bureau Veritas Italia and guarantees constant monitoring of every process, the maintenance of performance, and the continuous improvement of the quality standards provided.
Customer satisfaction orientation, performance improvement, increased productivity, and a high level of service quality are fundamental characteristics in Ambimed's ongoing journey to establish itself as a leading provider in the field of prevention and security services for individuals and companies.
